Contact Us
Have questions about ChickenRoad? Experiencing technical issues? Want to collaborate with us? We're here to help! Reach out to our team using any of the contact methods below or fill out the contact form.
Our Office
ChickenRoad Games
2367 Kimberly Parkways Suite 323
Rebeccaborough, AR 94282
United States
Email Us
General Inquiries: sotosuzanne@gmail.com
Support: support@chickenroad.com
Business: business@chickenroad.com
Call Us
Main Line: (413) 400-6644 ext. 0450
Support Hotline: (413) 400-6645
International: +1 555-987-6543
Office Hours
Monday - Friday: 9:00 AM - 6:00 PM (EST)
Saturday: 10:00 AM - 4:00 PM (EST)
Sunday: Closed
Support: 24/7 via email
Find Us
Send Us a Message
Have a question about ChickenRoad? Want to report a bug or suggest a feature? Fill out the form and our team will get back to you as soon as possible. We value your feedback and are always looking to improve the game experience!
Stephanie Lozano
Community Manager
Will personally review your message and direct it to the appropriate team.
Our Response Time
- General Inquiries: 1-2 business days
- Technical Support: 24-48 hours
- Bug Reports: 3-5 business days
- Business Proposals: 3-5 business days
Frequently Asked Questions
How do I recover my game progress?
Game progress is automatically saved to your account. If you've lost progress, make sure you're signed in with the same account you used previously. For issues with progress recovery, please contact our support team with your account details.
Where can I report bugs or issues?
You can report bugs either through the contact form on this page or directly through the game by going to Settings > Support > Report a Bug. Please provide as much detail as possible, including your device, game version, and steps to reproduce the issue.
How do I request a refund for in-app purchases?
Refund requests should be directed to the platform where you made the purchase (Apple App Store or Google Play Store). For purchases made more than 48 hours ago, please contact our support team with your purchase receipt for assistance.
Are there plans for new levels or characters?
Yes! We regularly update ChickenRoad with new content. Follow our social media channels or subscribe to our newsletter for announcements about upcoming updates. We release major content updates approximately every 3 months.
How can I become a beta tester?
We select beta testers from our most active community members. To be considered, actively participate in our community forums, provide constructive feedback, and watch for beta testing announcements on our social media channels.